# Sahut

## Docs

- [Account and Workspace Setup in Sahut](https://docs.sahut.id/account-setup.md): Configure your Sahut account profile, workspace settings, team members, and business hours to prepare your inbox for customer conversations.
- [Authenticate with the Sahut API](https://docs.sahut.id/api/authentication.md): Generate a Sahut API key and pass it in the Authorization: Bearer header to authenticate all REST API requests made from your integration.
- [Contacts API — Create, Update, and Sync Customer Profiles](https://docs.sahut.id/api/contacts.md): REST API endpoints to create, retrieve, update, and search contact profiles in Sahut. Use to sync customer data from your CRM or external systems.
- [Conversations API — List, Create, and Update Threads](https://docs.sahut.id/api/conversations.md): REST API endpoints to list, retrieve, create, and update conversations in your Sahut inbox. Includes request parameters and response field definitions.
- [Sahut REST API Reference](https://docs.sahut.id/api/introduction.md): Overview of the Sahut REST API — base URL, request format, response structure, error codes, and rate limits for building integrations.
- [Messages API — Send and Retrieve Conversation Messages](https://docs.sahut.id/api/messages.md): REST API endpoints to list messages in a conversation and send new messages including text, attachments, and WhatsApp template messages.
- [Webhooks API — Receive Real-Time Sahut Events](https://docs.sahut.id/api/webhooks.md): Set up webhooks to receive real-time HTTP notifications when conversations, messages, and contacts change in your Sahut workspace.
- [Channels in Sahut: Connecting Your Messaging Platforms](https://docs.sahut.id/concepts/channels.md): Understand what channels are in Sahut, which platforms are supported, and how channel settings control messaging behavior for your team.
- [Contacts in Sahut: Managing Your Customer Profiles](https://docs.sahut.id/concepts/contacts.md): Learn how Sahut stores customer profiles, how contacts are auto-created from conversations, and how to organize them with tags and custom fields.
- [Conversations in Sahut: How Messaging Threads Work](https://docs.sahut.id/concepts/conversations.md): Understand how Sahut creates, tracks, and organizes conversations — including statuses, assignments, labels, and internal notes.
- [How Sahut Works: Platform Overview](https://docs.sahut.id/concepts/overview.md): Learn the key building blocks of Sahut — channels, conversations, contacts, and inbox — and how they work together to manage customer communication.
- [Integrations and Third-Party Connections in Sahut](https://docs.sahut.id/configuration/integrations.md): Connect Sahut to your CRM, e-commerce platform, and other tools using native integrations like Shopify and Zapier, or the Sahut API.
- [Notification Settings in Sahut](https://docs.sahut.id/configuration/notifications.md): Control how and when Sahut notifies you about new conversations, mentions, and assignments via in-app alerts, email, and browser push notifications.
- [Workspace Settings in Sahut](https://docs.sahut.id/configuration/workspace.md): Configure your Sahut workspace settings: business name, timezone, language, business hours, custom contact attributes, and billing plan.
- [Frequently Asked Questions about Sahut](https://docs.sahut.id/faq.md): Answers to common questions about Sahut pricing, WhatsApp Business API, data privacy, limits, and how to get the most from the platform.
- [Automate Conversations with Sahut Rules and Chatbots](https://docs.sahut.id/guides/automation.md): Set up automation rules, auto-replies, and chatbot flows in Sahut to handle common questions and route conversations without manual effort.
- [Connect Messaging Channels to Sahut](https://docs.sahut.id/guides/connecting-channels.md): Step-by-step instructions to connect WhatsApp Business, email, Instagram, Facebook Messenger, Telegram, and live chat to your Sahut inbox.
- [Managing Conversations in Your Sahut Inbox](https://docs.sahut.id/guides/managing-conversations.md): Learn how to navigate the Sahut inbox, filter and sort conversations, reply to customers, use labels, and resolve or snooze conversations.
- [Collaborate with Your Team in Sahut](https://docs.sahut.id/guides/team-collaboration.md): Learn how to use internal notes, @mentions, teams, and assignments to work together efficiently on customer conversations in Sahut.
- [Sahut: Unified Customer Messaging for Your Business](https://docs.sahut.id/introduction.md): Sahut is an all-in-one customer messaging platform that brings WhatsApp, email, and social media conversations into a single team inbox.
- [Get Started with Sahut in Minutes](https://docs.sahut.id/quickstart.md): Learn how to create your Sahut account, connect your first messaging channel, and start replying to customers in five straightforward steps.
- [Troubleshoot Common Sahut Issues](https://docs.sahut.id/troubleshooting.md): Fix common problems in Sahut including messages not arriving, WhatsApp connection errors, notification issues, and login problems.

## OpenAPI Specs

- [openapi](https://docs.sahut.id/api-reference/openapi.json)