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Documentation Index

Fetch the complete documentation index at: https://docs.sahut.id/llms.txt

Use this file to discover all available pages before exploring further.

Sahut is a customer communication platform designed for Indonesian businesses. It unifies messages from WhatsApp, email, and social media into one inbox — so your team can respond faster, collaborate seamlessly, and never miss a customer conversation.

Quick Start

Set up your Sahut account and start managing customer conversations in minutes.

Connect Channels

Connect WhatsApp, email, and social media to your Sahut inbox.

API Reference

Integrate Sahut into your apps with our REST API.

Automation

Set up auto-replies and workflows to handle messages at scale.

Get started in three steps

1

Create your account

Sign up at sahut.id and set up your workspace with your business details.
2

Connect your channels

Link WhatsApp, email, or social media accounts so all your customer messages flow into Sahut.
3

Invite your team

Add team members, assign roles, and start handling conversations together from one shared inbox.

Explore the platform

Core Concepts

Understand how conversations, contacts, and channels work in Sahut.

Team Collaboration

Learn how to assign conversations and work with your team.

Workspace Settings

Customize your workspace, business hours, and notification preferences.

FAQ

Find answers to common questions about using Sahut.